How can we help you today?
Whether you need technical support, a feature walkthrough, or have a billing question — our team is ready to assist.
Live WhatsApp
Instantly chat with a technical expert. Best for quick fixes and how-to questions.
Email Support
Submit a detailed ticket with attachments. Best for complex issues and account requests.
Phone Support
Speak directly with our team. Available during standard Sri Lankan business hours.
Browse Help by Product
Detailed guides and FAQs for every system in our ecosystem.
SchoolManager.lk
School administration, attendance, and parent communication.
How do I add a new student?
Go to Students → Add Student. Fill in the required fields and click Save.
How do parents receive notifications?
Parents are notified via SMS when attendance is marked or a new grade is entered. Make sure the parent's mobile number is set in the student profile.
Store Manager
POS, inventory, and multi-branch retail management.
How do I add a new product?
Go to Inventory → Products → Add Product. Enter the barcode, name, price, and stock level.
Can I connect a barcode scanner?
Yes. Any USB HID barcode scanner works with Store Manager out of the box just plug it in.
Garage Manager
Workshop management, job cards, and parts inventory.
How do I create a new job card?
Go to Workshop → New Job Card. Enter the vehicle registration, customer details, and describe the job.
How are customers notified when their vehicle is ready?
Update the job card status to "Complete" the system automatically sends an SMS to the customer.
Distribution Manager
Route management, van stock, and B2B invoicing.
How do I create a delivery route?
Go to Routes → New Route. Add the stops in order and assign a salesperson and vehicle.
How is van stock tracked?
When you load a van for a route, you create a loading order. Sales are deducted from van stock in real time.
When is our team available?
We provide active support from 8:00 AM to 6:00 PM, Monday through Saturday. Emergency support is available 24/7 for critical system failures.